ISO certification achieved for ISO 9001 and ISO 27001

We are thrilled to announce that LIME Medicolegal and its sister company Phoenix Occupational Medicine have achieved ISO 9001 and ISO27001 certification.

These globally recognised standards - established by the International Standard Organisation - affirm our commitment to delivering safe, high-quality patient care and ensuring that our services meet the highest international standards.

General Manager, Michelle Safely, explained, “It’s a seal of trust.”

“In medicine, there’s a constant drive to achieve excellence and follow best practices - but it's not just about the doctors - it needs to be part of every aspect of the organisation.”

ISO certification is an assurance to our patients, partners, and stakeholders that we are dedicated to excellence and continuous improvementin all aspects of healthcare delivery.

But certification is only the beginning. Implementing ISO means constantly examining your organisation’s processes for weak points and trying to make improvements. Which will benefit everyone with whom we engage.

With an ISO framework now embedded in the organisations' processes, Michelle sees an increasingly positive outlook for both brands.  “We’re really excited about what the future holds with our ISO certification.”

What is ISO 9001?

ISO 9001 sets criteria for a quality management system, particularly important in healthcare. In our businesses, quality management means ensuring that we provide consistent, reliable care to our patients and clients. This includes everything from injury management consultations to pre-employment health screenings, ensuring compliance with Australian healthcare standards.

What is ISO 27001?

ISO 27001 focuses on protecting sensitive information, crucial in healthcare.

Handling sensitive patient and client data is central to our work in occupational medicine. From medical assessments to injury reports, ISO27001 ensures that all information is securely managed according to Australian privacy laws, like the Privacy Act 1988 and the Australian Privacy Principles (APPs).

Benefits of working with an organisation with ISO Certifcation?

• Patient Safety: ISO certification ensures our healthcare services prioritise patient safety by adhering to strict international standards.
• Clinical Excellence: Achieving ISO standards means our clinical processes are designed to deliver high-quality and consistentcare.
• Regulatory Compliance: Certification demonstrates our organisation's full compliance with healthcare regulations and quality benchmarks, which is critical in the medical field.
• Operational Efficiency: Streamlined, efficient processes in healthcare ensure better patient outcomes and a more seamless experience for patients and providers alike.
• Trust and Confidence: ISO accreditation reassurespatients and partners that we are dedicated to continual improvement, safety,and quality in every service offered.

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